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As a not-for-profit entity, our mission is to build an international network of Customs professionals, promote high standards, and become a recognized center of excellence for Customs training.
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CKI (Customs Knowledge Institute) is a trading name of Customs Knowledge International CLG, which is a company managed by its directors. Members of CKI are not responsible for the actions or liabilities of Customs Knowledge International CLG.
CKI is an association governed by its own rules, decided on by its members.
The objects of CKI are
Members should be able to contribute to the discussions on the Members’ Forum, and for that reason should have an active involvement in some aspect of customs and/or international trade. Any person who operates in the Customs environment in any capacity is eligible for membership of the Community.
Members of CKI must be paid-up under one of the membership schemes available – individual, corporate, or as a nominee of a corporate member.
Overall management of CKI membership will be by the directors of Customs Knowledge International CLG. Membership may be suspended or terminated in the event of non-payment of membership fees, losing the sponsorship of a corporate member, for serious breach of these rules, or for behaviour deemed to be damaging to the reputation or business of CKI or Customs Knowledge International CLG.
Members whose membership is suspended or terminated may appeal that decision in writing, and the appeal will be considered by the directors of Customs Knowledge International CLG.
Members will have free access to meetings, webinars and discussions hosted by the Community and to all material hosted on the CKI website.
Members will have preferential (discounted) access to CKI training.
Conduct of Members
Members are required at all times to treat fellow members with respect,
Members are required to respect the intellectual property rights of fellow members, and to obtain permission before using other members’ material in their own work.
Members are expected to actively participate in the work of CKI and to make themselves available, within reason, for CKI activities.
Members are expected to observe the “Chatham House Rule” for CKI internal meetings and discussions and in particular not to share with any third party a view expressed, or statement made by a member.
Members are expected to adhere to the principles of CKI in their work and in particular not to use the logo or name of CKI in work that has content which is illegal or potentially discriminatory or defamatory.
Dear members,
We would like to introduce a new CKC member from the UK – Dale Fletcher.
Dale studied Freight Forwarding and Export Management for two years in the early 90’s with the Institute of Export (London), before joining the automotive sector working for four manufacturers across sales, marketing, product, and network development. In 2003, he started his first of a few small businesses importing, exporting, retailing and wholesaling. Following Westminster’s eventual decision to accept the BREXIT vote, Dale updated his knowledge by studying Advanced Customs Compliance with the UK Customs Academy, as well as to Level 5, the Diploma in International Trade with the Institute of Export & International Trade. He also commenced a program of professional courses with the IoE&IT. As part of this learning process, wishing to gain exposure across a diverse range of UK businesses, Dale contracted to work for The Department of International Trade (DIT) for six months, from the day the UK left the EU, advising hundreds of small businesses, as well as many of DIT’s own International Trade Advisors. Having continued to work with some businesses having left DIT, he set up The World Trade Agency. The purpose was to keep an ‘open mind’ as to the type of knowledge businesses carrying out cross-border activity would need.
To date, The World Trade Agency, working with a small number of independent partners, has worked for business on a range of specific projects as well as on an onging basis, operating very much like an International Trade Division within a client’s business. Topics covered generally involve customs, VAT, transport, warehousing, marketing, systems procurement, staff movement and recruitment, global sourcing efficiency, and channels to market modelling, for both service and product providers.
Dale joined the Customs Clear CPD programme, which although is in its very early days, he very much enjoys the accessibility it gives him to top EU customs specialists. Dale is generally quite critical of some aspects of various trade bodies, but not Customs Clear.
Dale is very happy mixing an advisory business with a group of great clients and specialists who he loves working with, alongside his own product supply business, which is certainly easier, but far less mentally nourishing.

Dear Dale, we are happy you joined and looking forward to collaborate in exchanging knowledge and best practices on customs and trade compliance.
Kind regards,
Ilona Mishchenko
Community Forum Administrator