Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Anthony Buckley
    Keymaster

    CKI Membership - Individual
    Post count: 215

    Thank you Enrika. I have not looked at Portbase, but I will now do so.

    Although it would be quite a task, there is definitely a need for someone to put time into assessing the many customs software systems offered by different providers, which would include the breadth of their provision into general supply-chain. It’s only when you start to talk directly to each supplier are you able to establish what they don’t offer, which in some cases can be severely restrictive. Of course, the right questions have to be consistently asked in order to establish this, so I do wonder how many enter contracts only to find a system is not such a suitable ‘fit’ as first thought. The last thing a customs or logistics provider needs however is to transition from one system to another while operating, unless a new system is going to clearly offer major benefits, making the inevitable pain of transition worth while.

    Anthony Buckley
    Keymaster

    CKI Membership - Individual
    Post count: 215

    Hello Dale,

    I hope you received responses pre-Christmas and hopefully there was a suitable one for you. I’d like to share my experience.
    In Lithuania as a small country we have only one software provider – no choice. But the price and service is ok, nobody is complaining. They cover only Lithuania.
    I also have experience in Germany. Around 10 years ago, there was at least one provider which had a service suitable for a small company/volumes. Later on that provider was purchased by WiseTech and the terms changed to what you are experiencing now.
    In the Netherlands, it might be a good idea to check Portbase website https://www.portbase.com/en/, if you haven’t done this yet.

    Kind regards,
    Enrika

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.